JOB OPPORTUNITY
Quality Control Manager
About the role
Responsibilities: Respond to customer enquiries across approved channels; resolve routine issues; escalate complex cases; maintain accurate interaction records; follow up customers and support service-quality reporting. Requirements: BA/BSc/HND; NYSC member deployed or scheduled for service with at least 10 months remaining; strong communication, customer-service and computer skills. Application instructions: Subject: NYSC Customer Support Officer.
Responsibilities
Respond to customer enquiries across approved channels; resolve routine issues; escalate complex cases; maintain accurate interaction records; follow up customers and support service-quality reporting.
Requirements
BA/BSc/HND; NYSC member deployed or scheduled for service with at least 10 months remaining; strong communication, customer-service and computer skills. Application instructions: Subject: NYSC Customer Support Officer.